Memphis Fire Communications has been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency medical dispatching. Memphis Fire Communications is the #7 Medical ACE in the world.
IAED is the standard-setting organization for emergency dispatch services worldwide. Accreditation (and subsequent re-accreditation) from the IAED is the highest distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry. Centers who earn ACE status are the embodiment of dispatch done right, and have demonstrated strong local oversight, rigorous quality processes, and a commitment to data-driven continuous improvement.
"This process is undertaken by communications centers who desire to be the best of the best," explains Kim Rigden, Associate Director of Accreditation, IAED. "Achieving ACE confirms it. Memphis Fire Communications should be very proud of this achievement and the wonderful service they provide to the community and their emergency responders."s
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